Developing a Taxonomy and Model to Transfer and Assess Best Practices for Supply Chain Management

Supply Chain Management can be briefly defined as the orchestration of a network of entities such as suppliers, distributors and clients to achieve a common goal: delivering cost efficient products and services exceeding customers’ expectations. Therefore, firms should consider all those End-to-End processes enabling an efficient integration and interoperability of partners collaborating in such Supply Chain when designing their Business Process Architecture (BPA). One key enabler to accomplish this goal is the identification, documentation and sharing of best practices. This paper describes the outcomes of a collaborative project carried out by CEMEX Research Group and the Universidad de Monterrey (UDEM), which focused on developing taxonomy to document best practices for the supply chain management together with a generic model to evaluate their level of implementation.